FAQs

🛒 What kind of products do you sell?

We offer a variety of gamer-inspired merchandise — from graphic tees and hoodies to desk mats, mugs, and pixel art posters. All designs are original and crafted for the gaming community.

👕 How do I choose the right size?

Each product page includes a detailed size chart. We recommend checking your measurements before ordering, as our apparel is printed on demand and may not be eligible for size exchanges.

🚚 How long does shipping take?

Our products are made-to-order and typically ship within 2–5 business days. Delivery time depends on your location:

  • US & Canada: 5–10 business days

  • Europe: 7–12 business days

  • Rest of World: 10–20 business days

Tracking info will be emailed once your item ships.

💳 What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shopify Pay for a secure checkout.

↩️ What is your return policy?

We accept returns for damaged or defective items. Since all items are made-to-order, we currently do not accept returns for size or change-of-mind issues, so please double-check before ordering.

🧾 Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email. You can also use our Order Tracking Page.

📧 How can I contact you?

You can reach us via our Contact page or email us directly at support@afkbay.com. We aim to respond within 24–48 hours.